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02 4365 2677

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Phone: 02 4365 2677

Email: info@centralcoastair.com.au

AREAS OF SERVICE

All of The Central Coast and Lake Macquarie

Google Rating

4.6

Based on 124 reviews

Central Coast Air Conditioning

4.6

Lisa Bellamy

07:28 22 Feb 24

The team that came to install the air con were really friendly and professional. They had good problem solving skills to ensure the pisitioning of the outside box was out of the way. They left the place clean and tidy. They explained how to use the unit. I would highly recommend Central Coast Air Conditioning.

John Scarratt

06:16 12 Feb 24

Central Coast Air Conditioning are an excellent, reliable experienced and extremely competent company. I recently purchased a new Daiken 12.5 KW Ducted Air Conditioning System from them as a replacement for my faulty and obsolete 16 year old Mitsubishi system. First of all, I think the price for the new unit and installation costs were very fair and competitive. I spoke directly with the owner David Robinson, who came out to my home to discuss the options available to me and provide me with a quote. Everyone I dealt with at Central Coast Air Conditioning was incredibly helpful and polite and they answered all my questions, no matter how technical or trivial these were. On the installation day, Riley and his team turned up bang on time and started the arduous process of completely removing my old Air con system and replacing it with the new one. Throughout the whole process all 4 team members were very friendly and helpful and they were also incredibly careful not to damage any walls, ceilings or doors in my house. Not only did they do a really neat job, they also cleaned up after themselves and removed all the rubbish including the old and massive Air con system. Their Team Leader, Riley, was brilliant. He was totally focussed on achieving the best result possible for us and his attention to detail was second to none. Riley is the consumate professional. My wife and I are delighted with the result. The new Air Conditioning System works beautifully and it's more efficient than the old one so we are saving money on our power bills. We highly recommend Central Coast Air Conditioning.All the best and thanks again from John & Kerry Scarratt.

June Lloyd

00:36 29 Jan 24

A very big thank you to the team members who installed my air conditioner last week and just in time for the 39 degree heat the following day. The boys were very well mannered, done the job with pride and were very efficient, thank you guy's. Will definitely use this firm again!A big thank you to the ladies in the office too, so very friendly to deal with. Also thank you to David.Cheers! June 😊

Stephanie Hedgman

04:10 12 Jan 24

Great service, on time and completed the repairs. Friendly staff and service.

Kathy Hart

05:42 19 Dec 23

Professional reliable great service

Antea “Tay”

02:06 18 Dec 23

Sarah Kennedy

23:10 17 Dec 23

A big thank you to your team that came and installed our air conditioning yesterday. It was so hot (38) and it must have been a difficult job. The ducted system has changed our lives overnight- literally!Your team was professional and we are thankful you were able to fit us in so quickly.When we originally got the quote David was so helpful and when we were ready everything just went seamlessly.Great local business

Zena Howard

08:14 12 Dec 23

Rude! A rep from this company blocked the access to my garage and although I knocked on doors and located the rep he still took 10 minutes to come and move his vehicle so we could get in! He was rude, obnoxious and seemed to deliberately delay his departure, despite knowing he was in the wrong place. A visitors parking space AND space outside the house he was visiting were available at the time. Seeing as all reps in logo’d vehicles represent the business I’d say pretty bloody shoddy to be honest. Not impressed

Gwen Smith

07:41 18 Nov 23

Central Coast Air make it easy to keep my air-con in top condition with a timely reminder, friendly and helpful staff, and efficient service. Very happy with them.

stephen kirkham

00:45 17 Nov 23

Came when they said. Were efficient and solved the problem with the unit. I use them every year to service my AC.

Barb H

07:26 21 Oct 23

Central Coast Air Conditioning have been servicing my A/C system for several years now. They are professional, always arrive within the window of time given, and the maintenance services conducted quickly and efficiently. Even after 10 years my A/C works as new. Thank you.

Summer neilson

00:09 20 Oct 23

We had a great experience with CCAC.Reasonably priced and very responsive.I would highly recommend 👌

Simon Scarr

00:29 17 Oct 23

Mechanic communicated well and performed service efficiently.

Amanda Strickland

01:57 16 Oct 23

My experience with central coast air conditioning was exceptional.From first contact to finalisation they were helpful and responsive.Matt was extremely friendly and quick and I would recommend this service.Pricing was fair and I asked about further services my aircon might need and I was told it wasn't necessary so I appreciated it wasn't just a money grab!They also called a few days later to check on how everything went.Very pleased. 🙂

Imbi Chad

23:55 15 Oct 23

Debbie Ward

01:56 14 Oct 23

karen frame

00:48 13 Oct 23

Bryan Bowler

00:24 13 Oct 23

Peter Blood

23:22 12 Oct 23

Good service and excellent technician.

Kathryn Doig

22:50 12 Oct 23

Very pleasant and professional staff and service.

graham hall

22:11 11 Oct 23

The service is excellent arrived when said.The serviceman was polite and provided

Carmel Mulley

08:30 11 Oct 23

Recently had my air conditioners serviced by Central Coast Air conditioning. Good service from my first phone call, after receiving an email offering a discount on the servicing. I mostly had dealings with the office staff and found them very friendly and professional. The trades person who serviced my units was also friendly and professional. Will be happy to do business with them again.

Elizabeth Corah

03:49 11 Oct 23

Mathew Jones

21:00 10 Oct 23

Good customer service and know what they are doing. Have recommended them to friends for air-conditioning installations.

Helen Coghill

04:38 10 Oct 23

Great .. took time and explained what a A /C Service entails. Will be back !

Denis Todd

04:22 10 Oct 23

Very good on time

Robert Hobday

04:01 10 Oct 23

I have been an ongoing customer of Central Coast Airconditioning since they installed my system a number of years ago. They are always professional and thorough with their service and follow up. They are very proactive when it comes to annual maintenance.

Jamin Sims

23:28 09 Oct 23

aerial “Aerial_ace” ace

02:39 09 Oct 23

Paula Hirst

01:41 09 Oct 23

Keith Phillips

05:38 06 Oct 23

C.C.A.C installed my AC unit a year ago and it was now due for a service.The technician arrived in the time frame given and did the service he was polite and friendly and respectful at all times 😁 thank you Central Coast Air Conditioning.

Angela Baldovin

03:33 06 Oct 23

Super happy with the technicians, they turned up on time and did a thorough service of our air con unit.

Don Clark

04:03 03 Oct 23

A recent aircon service. Technician was friendly, professional and helpful. I would recommend this business

Debbie O'Bree

10:33 29 Sep 23

The service from the Central Coast Air Conditioning team was once again outstanding. This was our first maintenance service since the guys installed our aircondioner last year and we would have to say we are so impressed with how polite, caring, respectful and professional the boys were when they carried out our service. The team in the office are also amazing to deal with. Thank you to all of you and see you next year

Patricia Wilson

06:28 27 Sep 23

A tick of excellence to Central Coast Air Conditioning from the friendly Kate and Laura in reception to the reliable and efficient Reid maintaining our ducted system installed 3 years ago and never let us down

sam rey

05:46 27 Sep 23

Our aircons work beautifully, and the service check-ups are very reliable.

Alan Cadd

08:48 26 Sep 23

Excellent service would recommend them anytime

Michelle Murphy

06:19 26 Sep 23

Janeva Hill

06:00 26 Sep 23

We are very happy with the maintenance service provided by Central Coast Air Conditioning for our ducted system. They have done annual services since they installed the system 7 years ago and it has run without any problems at all. Highly recommended! Janeva

Ray Bermingham

05:11 26 Sep 23

Very happy with the work done.

Sanger Nasrat

04:15 26 Sep 23

Wendy Stone

03:30 25 Sep 23

Very happy guy polite efficient would highly recommend.

Anna Bailey

23:45 24 Sep 23

Friendly, professional young man (I think Riley?). Quick and tidy.

Fernando Balart

22:09 24 Sep 23

Reid was on time very polite and professional .

Chrisbo Bowie

07:06 20 Sep 23

Riley was exceptionall calling us half an hour before coming explaining auto air which we have never used very good learning curb for us. VERY HAPPYWITH THE SERVICE.

Karen Munnery

04:57 20 Sep 23

Riley was very friendly, and professional. He took the time to answer all my questions. I felt comfortable with him in my home and so did my dog.

Cari R

03:14 20 Sep 23

Riley was very professional, efficient and very informative on how i could use my air con better and efficiently. Great service!

Ilie Mihut

00:03 20 Sep 23

Michael Sutton

02:30 19 Sep 23

Anupame Gunathilake

23:15 17 Sep 23

Debbie Johnstone

23:16 12 Sep 23

On time service and friendly technician.. what more can you ask for!

Lexi Cresi

01:37 12 Sep 23

Very impressed. Definally pass the word that central coast air conditioning is who u need to book.

Trevor Hudson

00:43 11 Sep 23

Central coast air sends a yearly reminder which is great , easy to book in ,they were punctual and professional ,would highly recommend

wy Hawryluk

05:22 06 Sep 23

Very efficient in completing the installation. The job was very neatly executed.

B_T_L Holton

06:02 05 Sep 23

Boys went the extra mile to make sure our unit was fixed. They even cleaned the outdoor unit and return back in place anything they had to move to do the job.

Carly Spilstead

06:45 02 Aug 23

Ben Orner

11:52 27 Jul 23

Quality workmanship as always. I wouldn't use anyone else.

Louise McMahon

09:55 17 Jul 23

Central Coast Air Conditioning were recommended to me after I had several quotes to replace an old ducted A/C unit. Their quote was half that of other companies. They provided me with a quality system and were punctual and professional. They are always my first choice for A/C servicing. Worth every star!

Michael Trimblett

08:08 07 Jul 23

We have our air-conditioning installed and maintained by Central Coast Air-conditioning. They did a great job, speced out the positioning of the vents perfectly and the techs are all friendly and knowledgeable. Customer service has been excellent with every contact. Highly recommended.

J Richards

07:51 06 Jul 23

Good and polite communication from field and office staff. They fixed a mess left by another installation company and did a good job - no complaints...I was NOT seeking a warranty repair, but they initiated sucessfully for the manufacturer of my ac to pay for the repairs - excellent initiative by office staff. Recommended.

James Andrews

00:19 28 Jun 23

Very kind customer service

Chris Morris

02:51 20 Jun 23

Delivered what was promised. Fast and professional.

Jarrad Stewart

08:08 19 Jun 23

EDIT AFTER RESPONSE FROM CCAIR:These guys must drive up their star rating by offering free diagnostic services in return for removing negative comments, as this is what they offered me. I stand by my original comment that they refused to come out to inspect under parts warranty and stated that the parts they provide don’t have warranty. Puzzling response from them as my issue wasn’t with manufacturer’s warranty nor with the timeline of events. Mentioning manufacturer’s warranty is irrelevant as I was seeking warranty on the parts THEY installed under 12 months ago. This goes to show their lack of customer appreciation and attention to detail. Do yourself and your wallet a favour, go elsewhere for repairs/maintenance.ORIGINAL: Avoid these guys for any maintenance/repairs. In late 2022 we had multiple technicians come out and replace multiple parts of my A/C, each time, not resolving the issue. They finally got it working and just over 6 months later, we have the same problem. They now refuse to come out to inspect under warranty and have advised that there is no warranty on the parts they installed. Very poor customer service and are generally more expensive than other local options.

Wally Muhieddine

04:26 06 Jun 23

I had the two Ryan’s out this morning and they were incredible helpful and left me very happy with the service call. Thanks lads.

Pamela Murphy

21:23 31 May 23

The installation of our a/c went extremely smoothly, all staff were most professional. We are very pleased with their work ethic and advice given.

Pete Desmond

06:48 31 May 23

Professional and organized team. Very clean and attentive.

Andrew Blake

04:11 15 May 23

Great communication with the office team, the guys who came out were prompt and friendly on site. Were genuinely concerned about sourcing a part needed to complete my job.

Leonie Webb

03:23 20 Mar 23

Great service and follow up, the staff are easy to deal with.The work was completed professionally and in friendly manner by Riley.Highly recommend!!

Romano Pugliese

00:39 16 Mar 23

Great communication and reliability. Also honest.

Jim Potter

22:50 02 Mar 23

Very good service provided by Dave. Prompt and good communication regarding arrival time. Completed clean and repair efficiently

James Copland

05:14 14 Feb 23

I had a warranty claim which was handled in an extremly efficient manner from the office staff to the technicians. Would gladly recommend.

Bruno Bezjak

05:50 11 Feb 23

Contacted this company for a rewire due to renovating. Upon assessment was told it was a very small job /straight forward and would charge on hours spent basis. Then got told must pay upfront in full based on work estimate and would be refunded if over charged. Turned out very easy job. Post completion had to chase for 3 months for refund, which when finally came was significantly less than fair. Word of warning- if doing repairs get agreed pricing upfront and pay when job completed based on what they say they will charge

Ali Chamas

04:01 19 Jan 23

We originally wanted a simple split system to control 3 rooms after having our second baby and going into winter but their salesman talked us into a ducted central 14kw unit. The only problem was our house has a flat tin roof, so they made 13 large holes in our floor and walls all over the house and ran the ducts from the ground into them via silver ducts the diameter of a large basketball. This not only made permanent changes to our house, the ducts were visible from outside and looked horrible. The tradesmen knew this when they turned up to install but did it anyway. Those central ducted systems are designed to flow cold air down from the roof (hot air rises, cold falls) so being on the floor did not have enough fan force so the house was never properly cooled. The zoning didn't work either and the pressure to some rooms was barely noticeable, and the power cost was high. We were dealing with a newborn and 4yr old so we lost track of time before realising what a bad solution it was. Not only did they know the solution was not the best one, they sold it to us at a time when we just wanted something done and trusted them. Their tradesman made a mess of our the back, destroyed some features of the house in the process and left an absolute mess. Would not recommend this company at all, they also have a bad reputation in the local aircon tradesmen circle. They took advantage of our inexperience, sold us a completely wrong solution, and messed up our home. Use anybody else, and follow your instinct on what you really need and don't trust a friendly salesman to have your interests as his priority.

Chang Dang

04:38 18 Jan 23

Can not give me a quote for re-gas R22 into my chiller air conditioner machine . I'm a maintenance and diagnostic engineering and i had been check for air leak then i had explain to them just need re-gas r22. What i had been told is need to check leaking before they are doing re-gas. I think i need quit job because an engineering like me not a qualified to inspection air leaking on machine.

Marcus Donsworth

08:22 21 Dec 22

I approved their quote, then they installed something else. These guys are cowboys of the worst you've ever seen. They cause major issues with the operation of my brand new ducted air conditioning system, tell me it industry practice to leave a massive hole in the outside cabinet , only to allow rats and frogs to get in and short circuit the system. I rang Fujitsu, the were amazed this airconditioning business was so rough on the installation of a simple installation. Now I have involve Dept of Fair Trading and commercial legal team to sort out the mess they have created.If your looking for quality air conditioning installation on the Central Coast NSW , best to find some other team, these guys are a disgrace to the industry. It should have been a simple warranty fix, their customer service is non exist. Very poor service, anyone else with half a brain, will be better than these jokers.

William Haire

20:35 19 Dec 22

Still waiting for the repair man to replace the capacitor. They won't answer the phone neither.

Brett Buckley

09:14 15 Dec 22

Very good friendly service.

Robert Brooke

22:53 12 Dec 22

Sarah Starr

06:23 12 Dec 22

Great serviceVery happy with productOn time, friendly, cleaned upExplained the ins & outsProfessional team

S Lykos

23:54 17 Oct 22

Great service and informative sales process. The pros and cons of each unit clearly articulated and documented to help with selection. Technician Levi was excellent, very professional and informative. Super happy with service and unit.

Robyn Hitchcock

06:47 11 Aug 22

Extremely happy with entire team. Sales, administration and installation, couldn't ask for more. Very happy with the new ducted AC installed without issue, in my older 2 story house.Thanks all - highly recommended.

Nicole Petley

04:35 11 May 22

Just wanted to let you know dealing with all your staff from the initial quote to finalising payment has been a dream! You have been prompt in your response, flexible with dates and time, with friendly and knowledgeable customer services.When your technicians came on site last week they spoke professionally both to us and to each other. They worked well together and treated us and each other respectfully. They also looked like they really enjoy the work, which is great for such a young group of guys. When they left it was cleaner then when they came!Thanks again for making this process easy and efficient. We love our new system.

Colin Cheney

08:00 31 Mar 22

Timely, efficient and tidy - tops marks for a/c maintenance.

Larissa Trimblett

00:04 19 Mar 22

Absolutely phenomenal service, a wonderful team!

Sharon Mikojkovic

05:54 16 Mar 22

At every stage, from my initial phone contact to the diagnosis of the problem and finally the completion of the repairs, all staff members were helpful, professional and pleasant. The entire process was seamless.

Michelle Rogers

00:37 24 Feb 22

Fantastic company to deal with .. highly recommend . Good service great prices great after sales customer care 👍

James Jameson

02:11 04 Jan 22

Michelle Mitchell

05:30 18 Dec 21

Excellent company to deal with.Had a new fujitsu aircon installed and Riley & Nathan did such an excellent job. We had an old 15-20yr old fujitsu & replaced it with a new fujitsu lifestyle one. It has only been 24hrs & we are already totally loving the new one!I highly recommend this company for new installs or maintenance of air conditioning.Thanks to all concerned.

Azriel Ali

10:50 10 Dec 21

Booked for a quote and was told they would arrive between 8am and 12pm. By 12:30 no one had arrived so we called them up and was told the guy had forgotten to come so they arranged to have him come in an hour. He arrived at 2:30pm and made my partner feel very uncomfortable not really saying a word and just staring at her in the beginning. After giving us a quote that was 500$ more the the other quotes we received he began bad mouthing the other companies stating they don’t do the job properly. Would not recommend to anyone based off just the short interaction my partner had with the supposed owner of the company. Only gave 1 star because I couldn’t give 0.

Seano9

00:45 01 Dec 21

Incredible service

colin sandbach

21:35 25 Nov 21

We would highly recommend central coast airconditioning.Amanda in the front office was warm and friendly,she was very efficient and prompt with quotes and organising our instal of a split system and repair of another split system ,nothing was too much trouble for her.The instal guys were two very professional young men who introduced themselves,they worked fast and efficiently and left the site clean and tidy then they took the time to explain all the features of the system we had purchasedThis seems like a well run business where everyone performs there roles to a high standard.Their prices are competitive with the large retailers.

Elizabeth Goodman

05:16 03 Nov 21

Efficient and pleasant to do business with

Pranks

21:35 29 Sep 21

It was a pleasure to deal with central coast air conditioning.I highly recommend them

Jordan H

01:26 16 Sep 21

Very profession company and staff. The installer Terry was very experienced and was very helpful at explain all the new system and what was completed.Would highly recommend

Cathy Borg

05:17 09 Sep 21

Thanks for repairing our 15 yo air conditioning system which was coated in dirt and spider webs and not working. Excellent service and professional job. Everyone has been exceptionally helpful and friendly. We appreciate the work you have done for us and have no hesitation recommending Central Coast Air Conditioning.Thanks againNick and Cath

Ian Lawrence

06:13 30 Aug 21

Richard Donarski

03:38 08 Jul 21

Since contacting Central Coast Airconditioning regarding an enquiry to have a ducted airconditioning system installed in our home we received a response the same day and a Technician was at our home the same week. They were exceptionally professional in their evaluation of our home, the placement of ducting and the unit required. We then had a second Technician visit to confirm the system requirements prior to installation which again was very professional.On the day of installation the Central Coast Airconditioning Technical Staff who attended were very professional in their approach over the 2 days it took to install our system. Nothing was a problem and they were very informative as to what they were doing throughout the installation process and confirming that we were happy throughout all stages of the install and location of the ducts, control panel and setting up the WiFi system and interface.We really want to thank everyone at Central Coast Airconditioning for everything they did in installing our air-conditioning and in such a quick timeframe.

Jurgen Kerzinger

21:06 07 Jul 21

We used Central Coast Air Conditioning to install our ducted air conditioner in our new home which we are renovating. They we’re the only company that said we could have a fully ducted AC installed all the other companies said we had to have partial ducting and a seperate split system. The price was very reasonable and they made the job look easy and they were very professional from the quoting through to the installation and after sale service. I would recommend them to any one who would like an AC installed.

gary bright

23:16 18 Feb 21

Next day delivery on service parts great customer service

Paul Jacob

07:24 15 Feb 21

Excellent service, professional advice, very responsive to inquiry, prompt installation - competitive price, team cleaned up and provided instructions on using the unit - well done all around - thank you

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AREAS OF SERVICE

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